Dominick Guarino

Chief Executive Officer,
National Comfort Institute

Dominick Guarino is CEO of National Comfort Institute (NCI), (, the nation’s premier Performance-Based training,
certification, and membership organization, focused on helping contractors grow and become more profitable. His email is For more info on performance-based contracting, go to or call NCI at 800/633-7058.

Home Performance: Lessons from 1995
The best tool for the HVAC professional interested in building a business that helps homeowners solve their safety, health, comfort, and energy efficiency problems is a thorough knowledge of the entire house and its HVAC system.
Advance Energy Auditor is testing the energy performance of a home
Integrating Performance-based Services Into Your Residential HVAC Contracting Company
It's time to make integrating performance-based contracting into your residential HVAC contracting firm a priority. Here are some tips on how to do so.
Residential Home Performance as an HVAC Service: Part 2
Do you think about home performance as integral to the comfort services you offer customers? In the residential HVAC industry, this is becoming a more key question every day. The answer could be the difference between success and something less.
Home Performance as an HVAC Customer Service
Think of your residential HVAC contracting company as providing “home performance as a service,” instead of one-shot home performance fixes for rebates. That is the future of the residential mechanical systems industry.
HVAC Contractors: If You Don't Measure, You're Just Guessing
In the HVAC contracting trades, taking measurements needs to go beyond the technical and must also apply to the business management side of running a company.
Photo from Jeff Dobbins' blog, "Walks of New York"
HVACR Contractors: 12 Resolutions for a Stellar 2014
HVAC contractors need to post goal boards in centralized areas of the company. Goal boards can be used to track virtually any key performance indicator that can be measured in your mechanical systems company.
Residential HVAC Contractors: Sell "Total Cost of Ownership" And Win
It’s a known fact that HVAC system performance is the heart of a home’s overall energy and comfort performance. Now you can sell that and win.
HVAC System Thermostat Wars: We Need to Provide Education, Not Seek Legislation 3
Selling and installing thermostats is no longer the sole domain of the HVAC mechanical systems contractor. Homeowners can do it themselves and so can other entities. It's time to up your game.
An HVAC Industry History Lesson: Let’s Not Forget About Comfort
They say that history tends to repeat itself. The question is do we ever learn the lessons from history? In the HVAC mechanical systems industry, let's learn from our past and remember that comfort is the basis of everything we do.
Home Performance Belongs to the HVAC Industry 1
Most HVAC contractors have the inherent skills and tools to make homes work properly, and in harmony woth the HVAC system. Is there any value to thrid parties verifying your work, especially when righ now, they know very olittle about mechanical systems?
Is the HVAC System of the Future Here Today?
If you could build the ultimate HVAC system, what would it look like? With the technology available today, the residential and commercial system design possibilities are simply amazing. Columnist Dominick Guarino "imagineers" a futuristic HVAC system built with today's technology.
Twelve Resolutions For A Banner 2013
Here are a dozen resolutions you can make to boost your business and your profits in 2013.
Last Word: Thoughts on the Business Climate Conundrum
Last month I met up with Editorial Director Mike Weil during HVAC Comfortech 2012 at Mechanical Systems Week in Chicago, where we discussed the industry, the current business climate,
2 More Challenges & Opportunities For 2012
December's Last Word focused on "Four Challenges and Opportunities for 2012". Here are two more key challenges and opportunities to think about
Four Unique Challenges and Opportunities for 2012
As you wrap up 2011 and look towards 2012, it's appropriate to pause and think about not only what challenges lie ahead, but also the opportunities these challenges can bring.




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