Dominick Guarino

Chief Executive Officer,
National Comfort Institute

Dominick Guarino is CEO of National Comfort Institute (NCI), (, the nation’s premier Performance-Based training,
certification, and membership organization, focused on helping contractors grow and become more profitable. His email is For more info on performance-based contracting, go to or call NCI at 800/633-7058.

Last Word: Thoughts on the Business Climate Conundrum
Last month I met up with Editorial Director Mike Weil during HVAC Comfortech 2012 at Mechanical Systems Week in Chicago, where we discussed the industry, the current business climate,
2 More Challenges & Opportunities For 2012
December's Last Word focused on "Four Challenges and Opportunities for 2012". Here are two more key challenges and opportunities to think about
Four Unique Challenges and Opportunities for 2012
As you wrap up 2011 and look towards 2012, it's appropriate to pause and think about not only what challenges lie ahead, but also the opportunities these challenges can bring.
Implementation: Where the Rubber Meets the Road
Let's first take a look at some of the traits of unsuccessful implementers, then the successful ones.
Can Quality Maintenance Work in the Real World?
There's no doubt that Quality Maintenance (QM) standards are good for our industry, but many contractors attempting to comply have more questions than answers when it comes to delivering on them.
Home Performance: Time to Step Up!
Ladies and gentlemen: it's time to step up. This message is especially targeted to the need for our industry to take the lead with regards to whole house and HVAC system performance — before someone else does. Who is that someone else? The home improvement and the traditional energy auditing and home weatherization industry are going after the HVAC slice of the pie in a big way.
Social Media: Why Should I Care?
The tools and venues of electronic communications are evolving. What you see today may be completely different in just two years. This is a new chapter in society, and you can choose to be an active participant, or you can stick your head in the sand and hope everything gets back to "normal.”."
Carbon Monoxide: A Step Backwards
Recently proposed federal legislation (HR 1796) will require that carbon monoxide (CO) alarms be U.L. 2034 listed to be sold in the U.S. California just recently passed a similar law. These well-intentioned legislators don’t realize they are inadvertently attempting to close the door on the only devices that truly protect people of all ages and health conditions: low-level CO monitors.
A Bold New Era For Our Industry - Finally!
We are witnessing the dawn of a new era for HVAC contractors. There are a number of forces at work that are transforming our industry. This change is the shift towards making homes and HVAC systems work they way they're supposed to — often for the first time
The House as a System
To really serve your customer’s comfort needs, you may want to look for new partners who can complement your skills.
The House As A System, Part II
In 1994, one of my editorials as chief editor of Contracting Business magazine entitled, The House As A System, was also one of the first articles written in an HVAC industry magazine that identified the connection between the entire HVAC system and a home's envelope. At the time, research and the practice of "Building Science" were just in their infancy, but many people began recognizing the importance of interactions between the envelope and the HVAC system.
Homestar: There’s Still Time To Improve It
There's a good chance you’ve heard about Homestar, the $6 billion Federal energy efficiency program created by the proposed legislation, H.R. 5019, and S.3177 Home Star Energy Retrofit Act of 2010.
How To Truly Deliver The "Green"
Unless we have a means to verify actual performance of the systems we sell, design, install and service, we’ll continue to miss the mark in terms of potential energy savings, peak load and carbon emissions reductions.
Self-Branding Can Enhance Differentiation
Much has been written on self-branding. A number of HVAC contractors have successfully taken the route of private labeling their equipment and accessories. Others haven't been so fortunate. So what do successful contractors have in common, and why have others failed?
Your Image, Your Brand
This past October, the National Comfort Institute Annual Business Leadership conference theme was, “Through Your Customers' Eyes, Your Image, Your Brand.”

Mar 26, 2015

B-500 Transportable Pipe Beveller

The RIDGID B-500 Transportable Pipe Beveller produces a high-quality bevel in less than two minutes...More
Feb 26, 2015

When and How to Hire All-Stars

Learn the attributes of the highest performers and the process to expose disastrous ones by:...More
Apr 22, 2015

Comfortech 365

If you're trying to run a profitable contracting business, you need to "attend" this online event!...More


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Mar 26, 2015

B-500 Transportable Pipe Beveller

The RIDGID B-500 Transportable Pipe Beveller produces a high-quality bevel in less than two minutes...More
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