Matt Michel is CEO of the Service Roundtable (ServiceRoundtable.com). The Service Roundtable is an organization founded to help contractors improve their sales, marketing, operations, and profitability. The Service Nation Alliance is a part of this overall organization.
One of the sad facts of business ownership is the necessity for fraud prevention. One out of every three business owners reading this article will be victimized by fraud. Here are 25 steps you can take to lessen the chance it will be you.
Over the past year Service Roundtable’s Vice President of Marketing, Robin Jones has asked hundreds of contractors what they leave behind following a service call so the customer won’t forget them. Over 95% leave an invoice, a business card, or maybe, a white truck magnet. Yawn. Here are 37 things you can leave behind so you’re not forgotten.
Thousands of contractors have read and benefited from Ron Smith’s book, “HVAC Spells Wealth.” Now, Ron has introduced a sequel, “’More & New’ HVAC Spells Wealth.” With Ron’s permission, here are eight short excerpts.
Unless you live under a rock, you must have heard how Carrier made national news over a pending plant closure. Whether you sell Carrier, or not, and whether you like Carrier, or not, you should defend the manufacturer because that’s defending the industry, your industry.
Some decisions are easy. These are the decisions you can quantify. You can calculate the return on investment, odds of success, etc. It’s the leap of faith that’s hard, but often necessary to surge ahead. Understanding the different forms a leap of faith can take will help you know when to jump and when to look twice.
Over the last 30 years, HVAC contractors have been threatened with one bogeyman after another, such as unfair utility competition, consolidation, big box retailers, and on and on. The latest is the threat from the shared economy. There is a potential threat, but it’s not what you think.
December is here and the holidays are upon us. It is still time to create a holiday promotion or two if you act now. Here are 15 holiday promotional ideas to get your creative juices flowing.
1. Food Drive
Food drives are a classic holiday promotion. Coordinate with a local food bank and give customers discounts based on the food donated. For example, give a dollar discount for each can of food up to ten cans. Contact local media when you deliver the collected food. Be sure to promote your efforts on social media....More
Trane U.S., Inc. managed Phase 2 of this 220,000 sq. ft. mechanical restoration project for the historic Missouri Athletic Club, with $2.4 million in energy improvements and plant upgrades. Integrated Facility Services, Inc. served as HVAC subcontractor.
Johnson Controls will become the “Official Smart City Partner” of Hall of Fame Village, which includes venues such as a virtual reality, state-of-art Johnson Controls Hall of Fame Experience. Set to open in 2019.