Rob Falke

National Comfort Institute

Rob “Doc” Falke serves the industry as president of National Comfort Institute an HVAC-based training company and membership organization. If you're an HVAC contractor or technician  interested in a building pressure measurement procedure, contact Doc at  or call him at 800-633-7058. Go to NCI’s website at for free information, articles and downloads.

COMFORTECH PREVIEW: How and Why to Benchmark the HVAC Systems You Service
Let's look at how you can apply the surveyor's principle of benchmarking to add a new level of diagnostics to the HVAC systems you sell and service.
Contractors-Customers Connect Using Future Equipment Replacement Proposals
Several months ago I wrote a Hotmail article about a new approach to equipment replacement proposals of the future. Let’s take a look at some success stories companies have experienced since they implemented proposals based on a range of field-measured efficiency of the installed system.
Redefining an Efficient Installation

When I was a kid, a mouse was a dirty little rodent in the garage that needed to die. Today, it is a sleek little tool on my desk I use several hundred times a day to get work done. Definitions often change. It appears the time has come for the definition of an Efficient HVAC System Installation to change as well.

Sizing a Replacement Fan Belt

Sizing a replacement belt after installing a new pulley can be tricky. Instead of buying five or six new belts, try applying the following formula and using these tips.

Multiply the Value of Training …Try Retraining
Implementing what you learn at a training event can be a real challenge. Let's take a look at how to multiply the value of your training by sharing what you learned with others in your company.
YOU Are the Real Energy Guide 1

This article is a follow-up to Doc’s April 20, 2016 Hotmail article “The Equipment Replacement Proposal of the Future (”

Thank you for your kind responses about the last Hotmail article. Technicians, installers, salespeople, contractors, government officials and manufacturers responded with a wide variety of comments and ideas. The following article summarizes the majority of the comments received.

The Equipment Replacement Proposal of the Future  9

What if you could offer your customers a system efficiency option of 57%, 78% or 93%?
No, this is not equipment rated efficiency, but the field-measured efficiency of the operating system once it has been installed and verified in a home. Let’s take look at a sample proposal that may be delivered by progressive contractors in the near future.

How to Plot Fan Airflow  2
Let’s take a look at how fan airflow can be plotted in less than five minutes to open the door to a new level of diagnostics and troubleshooting.
Use the Air Changes Calculation to Determine Room CFM 5
Engineering room airflow may present a real challenge when balancing an HVAC system. Most calculations only use the heat loss or gain of a room to decide on required airflow and often don’t take into consideration required room ventilation needs.
The Darker Side of Variable-Speed Blower Motors  7
Variable-speed blower motors have a variety of benefits, but little attention has been given to the potential of these motors to become energy hogs. Let’s look at precautions you must take when setting up equipment using variable-speed motors.
The Future of Energy Efficiency  2

I have a meeting with a group of energy regulators from Washington, DC tomorrow. My role in this meeting is to represent HVAC contractors who actually work in the field. My presentation at this meeting will describe elements of what HVAC energy efficiency may become in the future.

HVAC Customer Service and Colonoscopies

You might find it difficult to relate HVAC and colonoscopy customer service. Let's take a look at how the medical profession has recognized today's consumer's need to be more informed and comfortable about not only the services being delivered, but the expected outcome of those services as well.

Measure Static Pressure in Six Simple Steps 2
Many of the responses to my last article about how to balance a residential HVAC System, asked about static pressure measurement, so let's stick with the basics and take a look at how to measure residential static pressure in six simple steps.
How to Balance a Residential HVAC System 1
Let's take a look at the basics of simply balancing a residential HVAC system.
Economizer Airflow Measurement Principles

When it comes to measuring economizer airflow there are two distinct groups; the believers and non-believers. But it can be done.



Apr 21, 2016

Comfortech 365

If you're trying to run a profitable contracting business, you need to "attend" this online event!...More
May 12, 2015

How to GET and KEEP More of the Business You Want

It costs $1 to keep a customer, $7 to get a new one. Attend this webinar and learn how you can you keep more of the business you have, improve close ratios and manage your business more effectively and efficiently....More



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