Rob Falke

National Comfort Institute

Rob “Doc” Falke serves the industry as president of National Comfort Institute an HVAC-based training company and membership organization. If you're an HVAC contractor or technician  interested in a building pressure measurement procedure, contact Doc at  or call him at 800-633-7058. Go to NCI’s website at for free information, articles and downloads.

Multiply the Value of Training …Try Retraining
Implementing what you learn at a training event can be a real challenge. Let's take a look at how to multiply the value of your training by sharing what you learned with others in your company.
YOU Are the Real Energy Guide 1

This article is a follow-up to Doc’s April 20, 2016 Hotmail article “The Equipment Replacement Proposal of the Future (”

Thank you for your kind responses about the last Hotmail article. Technicians, installers, salespeople, contractors, government officials and manufacturers responded with a wide variety of comments and ideas. The following article summarizes the majority of the comments received.

The Equipment Replacement Proposal of the Future  9

What if you could offer your customers a system efficiency option of 57%, 78% or 93%?
No, this is not equipment rated efficiency, but the field-measured efficiency of the operating system once it has been installed and verified in a home. Let’s take look at a sample proposal that may be delivered by progressive contractors in the near future.

How to Plot Fan Airflow  2
Let’s take a look at how fan airflow can be plotted in less than five minutes to open the door to a new level of diagnostics and troubleshooting.
Use the Air Changes Calculation to Determine Room CFM 5
Engineering room airflow may present a real challenge when balancing an HVAC system. Most calculations only use the heat loss or gain of a room to decide on required airflow and often don’t take into consideration required room ventilation needs.
The Darker Side of Variable-Speed Blower Motors  6
Variable-speed blower motors have a variety of benefits, but little attention has been given to the potential of these motors to become energy hogs. Let’s look at precautions you must take when setting up equipment using variable-speed motors.
The Future of Energy Efficiency  2

I have a meeting with a group of energy regulators from Washington, DC tomorrow. My role in this meeting is to represent HVAC contractors who actually work in the field. My presentation at this meeting will describe elements of what HVAC energy efficiency may become in the future.

HVAC Customer Service and Colonoscopies

You might find it difficult to relate HVAC and colonoscopy customer service. Let's take a look at how the medical profession has recognized today's consumer's need to be more informed and comfortable about not only the services being delivered, but the expected outcome of those services as well.

Measure Static Pressure in Six Simple Steps 2
Many of the responses to my last article about how to balance a residential HVAC System, asked about static pressure measurement, so let's stick with the basics and take a look at how to measure residential static pressure in six simple steps.
How to Balance a Residential HVAC System 1
Let's take a look at the basics of simply balancing a residential HVAC system.
How and Why to Benchmark the Systems You Service
Let's look at how you can apply the surveyor's principle of benchmarking to add a new level of diagnostics to the HVAC systems you sell and service.
Economizer Airflow Measurement Principles

When it comes to measuring economizer airflow there are two distinct groups; the believers and non-believers. But it can be done.

The Curious Captain CO – Jim Davis 1
Read about what drives 'Captain CO,' and what principles he brings to all who will listen.
How Well Does This Heating System Work? 1
Your customers are wondering how well their heating system will work this year. The question is; can you answer that question truthfully? With all the changes coming our way in the industry, it may be time to take another look and redefine what is and what isn’t a working system.
Which is Most Important: The Efficiency of Equipment, Ducts, or the System?
Most proposals feature increased equipment efficiency ratings as the most critical component of the sale. But is this correct? What if you could rate the performance of the installed system and prove something very different?

Apr 21, 2016

Comfortech 365

If you're trying to run a profitable contracting business, you need to "attend" this online event!...More
May 12, 2015

How to GET and KEEP More of the Business You Want

It costs $1 to keep a customer, $7 to get a new one. Attend this webinar and learn how you can you keep more of the business you have, improve close ratios and manage your business more effectively and efficiently....More


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