TJ’s Radiant Heat, Plumbing and Heating, Inc., based in Attleboro, MA, has been in the HVAC business for more than 20 years, with comprehensive comfort solutions for customers in the Boston area and throughout New England. Tim Cutler, shown at left, is president. TJ’s is an HVAC industry leader in the design, installation and service of radiant heating technology, geothermal, solar thermal, air conditioning, snow melting, plumbing, residential boilers, controls, and commercial boilers. Additionally, TJ’s offers system automation in conjunction with home automation, through the use of Control4 technology. Read how Tim Cutler and the TJ’s team applied their craftsmanship for a winning entry in the 2013 Quality Home Comfort Awards, by visiting

In The Trucks
Number and type of trucks/vans: Two Ford E250 vans, one Ford F150 pickup truck.
Inventory on vehicles: Hand tools, service parts and materials.
Test instruments technicians carry: Combustion analyzers, digital refrigeration gauges, electrical meter.
Tools provided to technicians: Drill, Sawzall, battery tools.
Preferred field communications method: Cellular phones.
Preferred ladders: No preferred brand, but ladders used are fiberglass, and electrical safe.

In The Office
Preferred business management software: Microsoft Exchange for email and scheduling.
Preferred load calculation software: Wrightsoft.
Preferred fleet tracking software: Drone tracking
in each vehicle.
Preferred computers: Apple products for computers and cellular phones. Brother MFC printer/photocopier/scanner.
Business connection to Internet: Comcast business class.
Certifications: One master plumber, two journeymen plumbers, five EPA Universal, two RI masters.

In The Shop
Preferred heating equipment brands: Viessmann, Buderus, Trane, Viega, Bosch, Grundfos, Wilo.
Preferred cooling equipment brands: Trane, LG, Bosch.
Preferred accessory equipment brands: Trane, Zehnder, Aprilaire, Fantech.
Preferred zoning equipment: Arzel.
Preferred indoor air quality (IAQ) equipment: Trane, Zehnder, Fantech.
Preferred distributors: Air Purchases, Ferguson, FW Webb, Capco Energy Supply.