- The water heater in the six-person family's former home couldn't handle the demand for hot water needed for bathing, washing clothes, or cleaning dishes.
The father, who is undergoing chemotherapy, relies on a significant amount of hot water for relief.
The Eternal hybrid water heater is providing endless hot water to an Atlanta-area family that was featured on HGTV’s top-rated show, "Property Brothers," airing in more than 80 countries. The episode featuring the Eternal water heater premiered on August 20. In the U.S, the program has a live viewing audience of more than two million per episode.
The water heater in the six-person family's former home, a bulky tank installed in 2005, could not handle the demand for hot water needed for bathing, washing clothes, or cleaning dishes. “Hot water runs out during bath time. I have to wait to go last,” said the father, referring to the previous home. “If we run the dishwasher first, we still need to get everybody bathed. It becomes dicey since we always run out of hot water. The old unit was inefficient. There was absolutely no hot water after the kids’ baths and the dishwasher.” Dad always was the last to bathe and prefers baths to showers. “I had to run the water twice to fill up the bathtub since the hot water would run out. I would fill it up halfway then wait 20 to 30 minutes to finish filling it up,” he added.
The Eternal hybrid water heater was installed by David Halcomb, owner/master plumber and Tripp Taylor, a journeyman master plumber with Halcomb Plumbing, Atlanta, GA.
After many years of putting up with insufficient hot water, the parents realized it was time to make their lives more convenient and livable. Like most homes, the former house had one dishwasher and one washing machine, but the number of appliances was not enough to cover daily needs. In April, they moved to another home, the one featured on Property Brothers, and increasing the availability of hot water was high on the priority list. The home is 3,500 sq. ft., with three and a half bathrooms, two washing machines, and two dishwashers. However, the parents got cold feet when they saw the home’s existing water heater, a 40-gallon gas water heater.
“It was a nightmare. The old system was horrific. It wasn’t attached up to code and even the gas line wasn’t secured properly. It had a gas leak that we could smell. It was rusty, leaky, and pretty gross. Took up a lot of space in the basement,” the father said. “The thing looked like it belonged in a museum; it was in bad shape,” he said of the 18-year-old unit. On top of that, the electrical and the plumbing didn't work properly in the home. “Hot water didn’t come out of pipes,” he said. Even though the family members were ready to enjoy their new appliances, they were under hot water and needed to get a new water heater.
The Property Brothers producer chose Eternal to take care of the large family’s needs. “
“Eternal is attached up to the wall so it looks great and takes up less room," the father said. "This water heater is a gift from heaven. We have a lot of bath time. Eternal's heat just keeps going. We like to swim; then we all take showers. We have been able to take two showers at the same time. We can take our showers as the dishwasher is running. We don’t have to worry about running out of hot water,” he said. Hot water is an important part of the father’s life since he is suffering from cancer. “I soak for hours at a time after chemo. Chemo stays in my system for four days. I soak because it helps me get through the rough edges of chemo. I get a hot bath and soak; then I’ll feel a lot better for at least a little while. There’s less stress on your body, so I just sit there and soak. I sit in the tub for hours. I would always have problems with kids using up all of the hot water with our old water heater. Now the entire family absolutely can take longer showers,” he said.
Eternal GU195S features include:
- 98% efficiency
- Stainless steel heat exchanger with built-in two-gallon reserve tank
- Ability to handle four simultaneous applications
- 3-in. PVC venting up to 100 ft.
- Clip-on components easily serviced by technicians
- Patented self-cleaning that flushes sediments out
- Easy temperature adjustments and diagnostics with its digital display screen
- 15-year residential and five-year commercial no leak warranty.
Eternal hybrid water heater has also been featured on the programs, "Ask This Old House" on PBS and "Blog Cabin" on HGTV and DIY Network.
Grand Hall USA, Dallas, TX, is marketer of the Eternal hybrid water heater. Grand Hall USA has been located in Dallas, TX since 1985.