Service Agreement Success

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Description:

Now that you have made the wise decision to start flat rate pricing in your company, how will my customers, co-workers and management act? Will they resent the pricing strategy? Are they afraid of change?

In this webinar, we will discuss how to present flat rate strategies to your co-workers, who will be answering questions about flat rate over the phone and through other marketing efforts. In addition, we will explain how to set up your book, get the buy-in from technicians, discuss concentric service call rates and many other strategies to get you up and running within one week

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This clip provides an in-depth look at the swaging process and addresses proper technique, tools and what to look for in a good swage.

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