Matt Michel is CEO of the Service Roundtable (ServiceRoundtable.com). The Service Roundtable is an organization founded to help contractors improve their sales, marketing, operations, and profitability. The Service Nation Alliance is a part of this overall organization.
It’s hot everywhere. You’re running around like crazy. You’re making money, but it’s hectic and the hours are long. Pause for a minute and count your blessings. Here are 18 things to like about HVAC.
1. You Get to Be a Hero
Few people are more welcome than a service tech on a no-cool call when it’s 100 degrees outside or a no-heat call in freezing weather. Just seeing your truck pull up is a relief to the hot or cold homeowner.
Every contractor executes an exit strategy. Few do much planning. Those who fail to plan might discover their only option is to lock the doors and walk away. Here are six reasons your HVACR business might not be salable.
According to the Federal Reserve, half of all homeowners would not be able to cover a $400 emergency. Pitney Bowes reported that the average American savings account balance was less than $6 thousand. So how do you expect them to afford $6 to $10 thousand for a 3-ton replacement system for their 1,500 square foot starter home?
One of the sad facts of business ownership is the necessity for fraud prevention. One out of every three business owners reading this article will be victimized by fraud. Here are 25 steps you can take to lessen the chance it will be you.
Over the past year Service Roundtable’s Vice President of Marketing, Robin Jones has asked hundreds of contractors what they leave behind following a service call so the customer won’t forget them. Over 95% leave an invoice, a business card, or maybe, a white truck magnet. Yawn. Here are 37 things you can leave behind so you’re not forgotten.
Thousands of contractors have read and benefited from Ron Smith’s book, “HVAC Spells Wealth.” Now, Ron has introduced a sequel, “’More & New’ HVAC Spells Wealth.” With Ron’s permission, here are eight short excerpts.
Unless you live under a rock, you must have heard how Carrier made national news over a pending plant closure. Whether you sell Carrier, or not, and whether you like Carrier, or not, you should defend the manufacturer because that’s defending the industry, your industry.
One of the toughest challenges in a replacement sales situation is overcoming a price difference of $2,000 or more on a replacement job in which the competition is supplying the customer with the exact same brand and model number....More
A violation of the bond agreement can lead to a claim against the HVAC contractor. HVAC contractors need to understand how surety bond claims work as even one claim can be costly to their business....More
Distributors face an increasingly complicated challenge of balancing customer needs across a complex supply chain – driving the need to digitalize. Yet research shows wholesale distribution lagging behind other industries in digital transformation....More