Vicki LaPlant


Vicki LaPlant has worked with HVAC contractors for the past 30 years as a trainer/consultant. She helps people work better together for greater success. Vicki is a longtime Contracting editorial advisory board member and can be reached by e-mail at, or by phone at 903/786-6262.

A Bigger Business is not Necessarily Better
Some owners do a better job of balancing a $750,000 business and enjoying the other aspects of their lives while other owners require much larger companies.
A Bigger Business is Not Necessarily Better
Logic may not be the only criteria that should be applied to the incessant advice that bigger is always better.
A New Approach to Hiring: Let the Candidate Decide
Only by understanding and contemplating the requirements of the job can he or she make an informed decision about how well they will fit with your company.
Your 10-Step Technician Hiring Process
Become known in the HVAC circles as a great place to work. Always be prospecting for new employees.
The ‘Health’ of Your Business Starts With You
While you’re promoting and encouraging a healthy lifestyle that will personally benefit your employees, you’re also doing wonders for your company’s bottom line.
Who Will You Leave Vulnerable?
This column is about the insurance that you have in place to take care of yourself, your family and your employees in case an unexpected accident, death or disability occurred.
Five Trends for a Fresh Start in 2015
Vicki LaPlant tells HVAC contractors to improve their branding, marketing strategy, referral process, and online presence to have more business in 2015.
Consistency: Boring, but Necessary
Consistency builds winning teams. This is true in sports, and in your HVACR training and marketing programs.
Five Common HVAC Contractor Entrepreneurial Mistakes
HVAC entrepreneurs are a unique breed. They’re great at starting things — not so good at letting go or managing their companies to full potential.
Dreaming The Future
Cover Your HVAC Business Costs And Be What You Envision
Do you ever dream about what you want your residential HVAC company to be like in the future? Do you want that to be more than a dream? Covering your costs is the answer.
Women in the Trades
Men Have Big Brains (Read Heads) But Women Have More Connectivity
As an industry, HVACR contractors need to be looking for young women in their early 20s who aren't satisified with being in retail sales, school teachers, and so on.
Determining Your HVAC Company's Purpose Leads to Success
Creating an HVAC company purpose and measuring all decisions against that purpose just might lead to more focus, more success.
Is that another shoe dropping on the HVAC contracting industry?
Finding the Best HVAC Employees: Is that the Ball Dropping or Another Shoe? 
For residential HVAC contractors, 2013 is the year where manpower shortages have finally slammed mechanical systems company owners and managers in the head.
Ignoring Labor Re-rate in an HVAC company's Accounting Practices Is More Frightening than Halloween
It’s astonishing how many HVAC contractors are unaware of Fair Labor Standards Act requirements to include bonuses when calculating overtime.
Credit Card Fees and Overtime Charges Are HVAC Customer Service Issues
All consumers are tired of being nickle-and-dimed with all kinds of fees and charges. It really becomes an HVAC customer service issue that a little commn sense and creativity can eliminate.

May 12, 2015

How to GET and KEEP More of the Business You Want

It costs $1 to keep a customer, $7 to get a new one. Attend this webinar and learn how you can you keep more of the business you have, improve close ratios and manage your business more effectively and efficiently....More
Jun 2, 2015

Speeding up HVAC Field Processes

This webinar will cover how to overcome the pain points associated with HVAC and Plumbing paper form processes, and detail the benefits of switching to mobile forms for field data collection....More


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