TOOLS OF THE TRADE - 09/12

Sept. 4, 2012
Each month, Contracting Business picks a leading contractor and takes a look at the products, tools, and services that he or she has chosen to help make their company successful.

E. Smith Heating & Cooling,

Marietta, GA

E. Smith Heating & Air Conditioning, Marietta, GA, provides residential and commercial comfort for customers iand around the Atlanta metropolitaarea. The company was founded by Earl and Rachel Smith i1962. Today, E. Smith is a company with projected 2012 revenue of $11.5 millio. Ruas a classic, caring, family concer, E. Smith technicians treat each client as a priority, important to the business. This includes being available for emergency service, calling to schedule routine maintenance, and offering what are described as, “the best warranties ithe business.”

E. Smith is a Carrier Factory Authorized Dealer. It has received two Carrier President’s Awards, and has beeinducted into the Carrier Hall of Fame. Showithe above photo are, from left: Chris Andrews, retail sales; Scott Eitenmiller, vice president, commercial sales; Earl Houghto, retail sales; Tim Dunaga, sales engineer; Les Saunders, project engineer; Greg Gallups, retail sales; Barry Abernathy, president. Not show: Debbie Abernathy, vice president, marketing/public relations.

ITHE Trucks

  • Number and type of trucks/vans: 15 cargo vans; five pickup trucks; four large box trucks for installations.
  • Inventory otrucks/vans: Contactors, capacitors, thermostats, condensate pumps, a small selectio
  • of replacement motors, relays, heat sequencers.
  • Tools provided: Recovery machine, vacuum pumps, ladders.
  • Test instruments: Refrigerant gauges, thermometers, various meters and hand tools.
  • Preferred field communications method: Cell phones.
  • Preferred ladder type: Werner.

ITHE Office

  • Preferred business management software:
  • MAS90, Automated Service.
  • Preferred load calculatiosoftware: Elite.
  • Preferred fleet tracking software:
  • TomTom Work.
  • Preferred computer/printer equipment: Dell/HP
  • Business connectioto Internet:
  • XO Communications.
  • Fax machines: Cano.
  • Preferred photocopier equipment: Sharp.
  • Preferred uniform supplier: G&K Services.
  • Credit cards accepted: AmericaExpress, Discover, Mastercard, Visa.
  • Certifications: 13 North AmericaTechniciaExcellence.

ITHE Shop

  • Preferred residential HVAC heating & cooling equipment brand: Carrier.
  • Preferred accessory equipment: Carrier, Aprilaire
  • Preferred zoning equipment: Carrier Infinity.
  • Preferred Indoor Air Quality equipment: Aprilaire.
  • Preferred distributor: Mingledorff’s, Inc.