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    DCPs who have been given permission by the customer can remotely monitor system data ranging from temperatures, humidity, and indoor air quality to heating and cooling demand, plus critical and minor errors.
    1. Product News

    Daikin Adds Remote Diagnostic Capability to Daikin One+ Smart Thermostat

    June 9, 2021
    Cloud-based tool allows technicians to configure, monitor, diagnose and adjust the performance of Daikin systems remotely, potentially eliminating the need to send a truck and technician to a home.

    Daikin has added field functionality to its One+ Smart Thermostat. Using the new Daikin One Cloud Services, Daikin Comfort Pro contractors can grow their business and connect with their customers using a cloud-based tool that allows them to configure, monitor, diagnose and adjust the performance of Daikin systems remotely, potentially eliminating the need to send a truck and technician to a home.

    Daikin One Cloud Services – developed by Daikin North America LLC brings contactless service to a new level, sources say. By using it, Daikin Comfort Pros (DCPs) can literally engage with their customers on visualized comfort issues and then take action. 

    Daikin
    DCPs who have been given permission by the customer can remotely monitor system data ranging from temperatures, humidity, and indoor air quality to heating and cooling demand, plus critical and minor errors.
    DCPs who have been given permission by the customer can remotely monitor system data ranging from temperatures, humidity, and indoor air quality to heating and cooling demand, plus critical and minor errors.
    Exclusively available to DCPs, Daikin One Cloud Services is a cloud-based portal for office computers and a mobile web app for smart devices. DCPs who have been given permission by the customer can remotely monitor system data ranging from temperatures, humidity, and indoor air quality to heating and cooling demand, plus critical and minor errors. Technicians can access not only current, live data but also history back to the day the system was cloud-connected. 

    Daikin Comfort Pros (DCPs) can literally engage with their customers on visualized comfort issues and then take action. 

    Homeowners choose what level of access to give technicians, who can be granted complete 24/7 monitoring and adjustment access, to 24/7 monitoring settings only coupled with limited two-hour access
    Daikin One+ Smart Thermostat
    Daikin One+ Smart Thermostat
    windows. Permissions can be changed at any time. If the homeowner shares complete system access, technicians can not only see and monitor the system, but also make adjustments via thermostat menus, including the installer set-up menu – all without having to go to a customer’s home. 

    Daikin One Cloud Services requires a Daikin One+ Smart thermostat. Homeowners need an active Daikin One Home app on their smart device that’s connected to their system via the Daikin Cloud.  The service is compatible with conventional split systems, Daikin Fit, mini- and multi-split systems, VRV and VRV LIFE systems.

    For more information, visit the new Daikin One Cloud Services website at https://daikinone.com/cloudservices.