Latest from Contracting Business Success

Eoneren/iStock / Getty Images Plus
exit_the_maze
chanakon laorob/iStock/Getty Images Plus
66c64260c2341819d1b42928 Happy Tech Aug23

Contractor University’s Cracking the Code Weekly Show: How to Get Technicians to Sell

Aug. 22, 2024
Learn how to get technicians to embrace a service mindset and feel comfortable suggesting upgrades.

Take it to the bank: Your next customer has already had a bad experience with a salesperson.

They may feel apprehensive, even suspicious dealing with another one. But your technicians are in the home to focus on problem-solving — and since they’re experts in their field — they may be in a unique position to help your customers feel safe and at ease.

In this week’s episode of Cracking the Code, Contractor University faculty members Russ Horrocks and Weldon Long explain how to get technicians to embrace a service mindset and feel comfortable offering service upgrades to customers.

All that and more on this week’s episode! Watch, free for everyone through August 29th, at MyContractorUniversity.com/CBS-Show.

About the Author

Weldon Long | New York Times Best Selling Author & Creator of the HVAC Sales Academy

Weldon Long is a successful entrepreneur, sales expert, EGIA Contractor University faculty member, and author of the New York Times bestseller, The Power of Consistency:Prosperity Mindset Training for Sales and Business Professionals (Wiley). In 2009, his HVAC company was selected by Inc. Magazine as one of America’s fastest growing privately held companies.