Deagreez / iStock / Getty Images Plus
Transform Your CSRs into Service Superheroes
Dec. 17, 2019
fstop123 / n:iStock / Getty Images Plus
To Succeed, Techs Need Human Skills
Sept. 17, 2019
tang90246/iStock/Getty Images Plus
HVAC Technicians Need Human Skills to Succeed
Sept. 13, 2019
Brigham Dickinson
Brigham Dickinson is president and founder of Power Selling Pros, a leading coaching and training firm dedicated to teaching call handling teams to wow more customers in the Residential HVAC Industry. In 2009, Power Selling Pros trained six call handlers – now they’re up to 450, from more than 130 companies around the globe. Power Selling Pros’ growth comes mostly through referrals, thanks to their proven call-handling certification process and their high level of customer satisfaction.