If your service technicians run spring tune-up calls in a routine manner and don’t sell any additional work, these calls can lose money. Or, they can be run in a way that makes them your most profitable calls.
Your residential HVAC service technicians shouldn't go into a customer's house to educate them. The techs should allow home owners to draw information out of them. This WILL help them close more sales....More
When it comes to closing and HVAC sale, we often are too "talky" in an effort to help consumers make informed decision. STOP! It Doesn't work. Here are tips to help you close more HVAC sales faster....More
There are five aspects about salesmanship that are often misunderstood: enthusiasm, showmanship, the concept that more is better, body language, and making multiple closing attempts. Let's shed some light on these....More
When measuring and diagnosing the operation and performance of an HVAC system, the timing and measurement are critical. Ideally, the system should be calling for full heating or cooling, and fan speed so it can reach a stable operating condition. Let’s take a closer look at what constitutes stable operating conditions so your test data allows you to accurately diagnose the performance and operation of your systems.
Why is Stability So Important?...More