It’s impossible to dislike Mark Matteson. He’s one of the most genuinely and relentlessly upbeat people in the world. He makes people want to be around him.
A quick story illustrates Mark’s nature. He was asked to keynote an international conference on commodity building material in Istanbul, Turkey. The conference asked him to recommend another speaker who could address commodity branding. Mark recommended me, so I went to Istanbul with him....More
The rooms in the test center are surrounded by a cold room that is used by engineers to simulate various temperature conditions, and to test how products and climate control systems respond in the test rooms....More
Unhappy employees are more powerful than you think. If an employee is unsatisfied with their work they tend to be less productive than an employee who isn’t, and that time they spend being unproductive can cost you in the long run....More
It all comes down to customer loyalty driving profit and growth, satisfaction driving loyalty, value driving satisfaction, and the employee driving value, which is ensured by employee productivity....More
WaterFurnace International, Inc. recently donated $25,000 to the United Service Organization (USO) of Indiana, making the company the largest single contributor to the nonprofit military support organization....More
Daikin begins manufacturing their variable refrigerant volume products, as well as a new, full line of ducted, as well as non-ducted products in Houston, creating 250 new jobs and changing how the Japanese do business in the U.S.
New technology allows a current switch to be configured outside of an electrical enclosure and installed on a cold wire, thereby eliminating the need for a PPE suite and preventing arc flash hazard. PPE suits, worn by technicians working in a live enclosure, are often cumbersome and can hinder the installer’s ability to configure an adjustable current switch....More
The NATE Magazine is the official publication of North American Technician Excellence, the nation’s largest non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians.