From working with contractors this past year, I am labelling 2013 the year human resource issues finally slammed everyone in the head. Problems with employees is the top issue driving owners insane. This isn’t a new problem, but one that never seems to permanently get fixed. We’re an industry that often looks for the quick fix. We want potential employees to walk through the door with winning attitudes, impeccable technical skills, extensive HVAC or plumbing backgrounds, ...

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