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    A woman's perspective on ways to improve and grow an HVAC contracting business.

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    Women in the Trades

    Highlights

    Image from the Transformational Leadership website blog written by Henna Inam executive coach speaker and consultant

    Determining Your HVAC Company's Purpose Leads to Success

    Feb. 26, 2014
    Creating an HVAC company purpose and measuring all decisions against that purpose just might lead to more focus, more success.
    Image from claglecartoons.com
    Is that another shoe dropping on the HVAC contracting industry

    Finding the Best HVAC Employees: Is that the Ball Dropping or Another Shoe?

    Dec. 23, 2013
    Nine ideas to help you assure you have the very best employees in you residential HVAC company: Always be in hiring mode Continuously run a hiring advertisement Offer enticing...
    Contractingbusiness Com Sites Contractingbusiness com Files Uploads 2013 07 Vickilaplant

    Ignoring Labor Re-rate in an HVAC company's Accounting Practices Is More Frightening than Halloween

    Nov. 4, 2013
    The Fair Labor Standards Act says that any bonuses earned during a pay period must be used when calculating overtime during the same pay period. It is of no consequence if you...
    Contractingbusiness Com Sites Contractingbusiness com Files Uploads 2013 07 Vickilaplant crop Display png

    Credit Card Fees and Overtime Charges Are HVAC Customer Service Issues

    Sept. 8, 2013
    Convenience fees, overhead charges, handling fees — these are billing items that just drive consumers nits. By calculating your costs correctly you can eliminate these charges...
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    In This Day, Why Not Hire A Woman?

    May 1, 2012
    The best companies in our industry find young people and provide them the expertise they need. So while looking for a bright, clean-cut, well-spoken young person with technical...

    Bring Out the Extravert In Field Personnel

    March 1, 2012
    A misconception is that an extravert likes people and an introvert doesn’t. Not true, but the belief persists because extraverts interact with people more easily. The introvert...

    Yes, Virginia – There are Polite Technicians

    Jan. 1, 2012
    I had just about given up on seeing clean cut, polite technicians and installers in our industry. Many people say they don’t exist. They say young people are lazy and don’t want...

    Pricing Discussions Drive Me Crazy

    Nov. 1, 2011
    Lately, it seems every discussion or training class that we have with contractors deteriorates into a pricing whine. Yes, I said whine.