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We all know nothing happens until something gets sold. If we want to sell more, we need to give our technicians the process so they can run great calls and not just check a box.
This week, Gary Elekes outlines a 10-step process to the Perfect Service Call that will help your techs maximize each in-home opportunity to increase revenue, generate more service agreements, and absolutely delight your customers.
Plus, get an inside look at EGIA's Seizing the Summer weekly coaching series with a clip from Scott Deming’s virtual leadership training, A Guide to the Ultimate Customer Experience.
All that and more on this week's Cracking the Code, available free for all until 8/29. Watch now at EGIA.org/CBS-Show.