zms/iStock/GettyImagesPlus
Whether you're hiring a technician fresh out of school or a veteran from another company, it's vital to constantly be developing them as customer-centric professionals.
This week, Gary Elekes lays the framework for why consistent training is crucial to the success of your home services business and demonstrates key tactics for developing your service technicians.+
Plus, get a look inside LEAD2020, EGIA’s 3-day game-changing virtual leadership summit, where contractors will discover breakthrough strategies help them lead teams to unprecedented success.
All that and more on this week's Cracking the Code, available free for all until September 25. Watch now at EGIA.org/CBS-Show.