The Importance of Role-play and Ride Alongs for Technician Development
Jan. 8, 2021
While role-play and ride alongs provide immense growth opportunities for technicians, many people can be uncomfortable with the process.
This week, Gary Elekes and Weldon Long discuss, from the technician's perspective, what to expect and what’s expected from you during these on-the-spot training exercises.
Technicians will learn how to exit their comfort zones to practice effective strategies that maximize their professional development and help them wow more customers during the in-home process.
All that and more on this week's episode of Cracking the Code, free for all until 1/15/21 at EGIA.org/CBS-Show.